Industry Distinctions/Memberships
A recognized leader in both business and community engagement, Ricky is an Aspen Institute Henry Crown Fellow and
former Chairman of the Board of Directors of the Adrienne Arsht Center for the Performing Arts. His commitment to
excellence has earned him numerous accolades, including being named a South Florida "Ultimate CEO" by the South
Florida Business Journal and one of Poder Magazine's "Most Influential People of 2010." He is also a recipient of the
"Arts Hero" award from the Arts and Business Council of Miami-Dade County and a "2011 Role Model" by Miami Today.
Mr. Arriola's influence extends to the national level through his service on President Obama's Committee on the Arts
and the Humanities. He actively participates in organizations such as the Young Presidents' Organization, the Miami Art
Museum, the American Teleservices Association, the Orange Bowl Committee, and Leadership Florida, further
demonstrating his commitment to leadership and community development. He also dedicates his time to mentoring
future leaders through the Big Brothers Big Sisters program.
Responsibilities
As a driving force behind Inktel's success, Ricky Arriola leads the company's overall business development, operations,
and strategic direction. He provides guidance and inspiration to the executive team, ensuring Inktel remains at the
forefront of the BPO contact center solutions industry.
Education
Mr. Arriola holds an impressive academic record, with degrees from esteemed institutions: a Master of Business
Administration (MBA) from Harvard University Graduate School of Business, a Juris Doctor (JD) from St. John's
University School of Law, and a Bachelor of Arts (BA) from Boston College.
Personal
Despite his demanding professional and civic commitments, Mr. Arriola maintains a balanced lifestyle by competing in
triathlons, marathons, and other races across the country. This dedication to personal well-being reflects his
commitment to a holistic approach to leadership.