Inktel Contact Center Solutions

Our Company:
Inktel provides customer service support solutions in the form of online chat, social media, U.S.-based call centers, email response & marketing data analysis enabling our clients to increase market share, improve operational efficiency, and decrease operational cost.

Our Mission:
Our Mission is to be our clients' most valued and trusted business partner. At the heart of our mission is Inktel's "Passion for People" philosophy which creates an environment for the highest operational performance in our Industry.

Our Solution:
The focus of each Inktel solution is to create value for our clients by fully maximizing each customer interaction. This focus has led to the creation of Inktel's "Customer First" operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation.